SOFTWARE ENGINEER - Windows Desktop (10)

Job Title: Desktop Engineer

Location: Bengaluru

Years of Experience: 0-1 Years

Job Summary

We are seeking a motivated and detail-oriented Desktop Engineer to join our team in Bengaluru. The ideal candidate will have a foundational understanding of Windows Desktop environments, particularly Windows 10. This entry-level position is perfect for recent graduates or individuals looking to start their career in IT support and desktop engineering.

Responsibilities

• Provide technical support for Windows 10 desktop environments, including installation, configuration, and troubleshooting.
• Assist in the setup and maintenance of desktop hardware and software.
• Respond to user inquiries and provide timely resolutions to technical issues.
• Document and track support requests using ticketing systems.
• Collaborate with IT teams to implement desktop solutions and improvements.
• Participate in training sessions to enhance technical skills and knowledge.
• Maintain an inventory of desktop equipment and software licenses.

Mandatory Skills

• Proficiency in Windows 10 operating system.
• Basic understanding of desktop hardware components.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Skills

• Familiarity with Active Directory and user account management.
• Basic knowledge of networking concepts.
• Experience with remote desktop support tools.
• Understanding of ITIL processes and best practices.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
• 0-1 years of experience in a technical support or desktop engineering role.

If you are passionate about technology and eager to learn in a dynamic environment, we encourage you to apply for this exciting opportunity!

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.