Software Engineer (Support)- RIS

Dear Candidates,

We are hiring!

Role: Software Support Engineer - RIS Operations

Experience: 3 Years - 7 Years

Location: Bangalore

Work Location: Banaswadi (ITC Green Centre)
Employment Type: Fulltime

Interested candidates can share their updated resumes at [email removed]

Verint System: We are a US based Product Company

Key Skills

Application Support, Production Support, Technical Support, Product Support, Linux, SQL, PostgreSQL, REST API, Java, AWS, Cloud Support, Incident Management, RCA, ServiceNow, Jira, Troubleshooting, Log Analysis, Monitoring Tools, Datadog, Kubernetes, Docker.

Job Description

We are hiring a Software Support Engineer to provide operational and technical support for cloud-based enterprise products. The role involves production support, monitoring, incident management, root cause analysis, troubleshooting application issues, and collaborating with global engineering teams.

The ideal candidate should have strong experience in Linux, SQL, REST APIs, cloud technologies, ticketing tools, and production support environments.

Desired Candidate Profile

• 2+ years of experience in Application/Production Support
• 2+ years of experience in Backend
• Hands-on experience with Linux and SQL
• Understanding of cloud platforms (AWS preferred)
• Experience with incident management and RCA
• Strong customer-facing communication skills

Best Regards,

Anjali Pal

Senior Analyst - Talent Acquisition
Verint. The CX Automation Company