Software Engineer, Project Management

About The Role As a Software Engineer in SBU Connectivity you’re part of the project team, which is delivering the next-generation Telematic Units to the customer. You are a process owner of the Defect Management in several projects and support the projects and their Project Managers in the Defect Management activities.

Your Team The Software Engineer will report to the Director, Engineering SW Project EU and will typically be assigned to multiple projects. This position does not have any direct reports.

What You Will Do

• Responsible for Defect Management as a Process Owner in several projects. Support the projects in their DM activities.
• Responsible for definition, tailoring, setup, optimization, maintenance, training and support for process and tools.
• Responsible for checking tickets regarding completeness and general quality.
• Responsible for setting up and manage interfaces to exchange ticket data to customer and suppliers.
• Track ticket handling of the project team and help to push forward the ticket resolution based on ticket priority.
• Moderate ticket meetings, partly with the customer, to discuss and update the status of tickets and to define further steps for resolution.
• Creation and maintenance of ticket statistics to track progress of defect resolution activities.
• Independently start actions to improve efficiency of defect management activities in the projects and to reduce the ticket counts.
• Close cooperation with Program Manager, SW Project Leader, Domain Leads, System- and Software architect, Functional Safety Manager, customer and suppliers.
• Status reporting (internally/externally.

What You Need

• Bachelor of Science degree in engineering or hard science. Master’s degree in related field preferred.
• Minimum 1-3 years’ experience in project teams (team size > 30 project or team members).
• Experience with SW development projects and processes.
• Experience in Defect Management or other project support role preferred.
• Experience and good skills in working with software tools in general (JIRA, Confluence, bug tracking software, Excel, …).
• High sense of responsibility, can work independently in the area of Defect Management.
• Able to push forward topics, decisions and escalations in heterogeneous teams.
• Able to abstract complex topics, to derive generic and simple concepts as solutions.
• Technical and commercial Japanese and English fluently.
• Ability to analyze, to communicate and to present.
• Ability to work structured, precisely and under pressure.

What Makes You Eligible

• Be willing to travel up to 15%, domestic and international travel.

What We Offer

• We offer an authentic diverse, equal, and inclusive work environment that fosters and encourages professional and personal development in a truly global organization.
• You will work on products and services that touch people’s lives and will change the industrial standards, being a part of the transformations in our industry.
• Our work environments are fast paced, challenging, empowering, collaborative, flexible and exciting.
• We offer our own HARMAN University with regular updates on the new technologies and trends by utilizing various sessions organized by Self Learning and Development Trainings to help grow and advance talent.
• We offer competitive compensation/benefit programs and recognition programs.

You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)