Software Engineer Product Management Platforms (Aha , Azure DevOps & Jira)

Job Requirements

At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

• Job Summary
  
  

We are seeking a highly motivated engineer to administer and support enterprise Product Management and Delivery platforms, including Aha! Roadmaps, Azure DevOps, and related integrations. This role will partner with Product Managers, Portfolio Managers, and Engineering teams to drive platform governance, reporting, user enablement, workflow optimisation, and tool integration. Responsibilities align with Aha! administration, governance, user onboarding, reporting, workspace management, and Azure DevOps integration support.

Key Responsibilities

• Administer and support Aha! Roadmaps, Azure DevOps, and Jira platforms.
• Manage user access, licensing, workflows, dashboards, and reporting.
• Configure and maintain integrations between Aha!, Azure DevOps, and GitHub.
• Support roadmap planning, idea management, backlog governance, and release tracking.
• Provide user onboarding, training, documentation, and operational support.
• Drive process improvements, standardisation, and platform governance.
• Partner with Product and Engineering teams to improve visibility, traceability, and delivery effectiveness.
  
  

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 5+ years of experience with Product Management or DevOps platforms.
• Experience administering Azure DevOps, Jira, or similar enterprise tools.
• Strong understanding of Agile, Scrum, and product delivery processes.
• Excellent communication and stakeholder management skills.
  
  

Preferred Skills

• Aha! Roadmaps Administration
• Azure DevOps Administration
• GitHub Administration
• Product Operations (ProdOps)
• Reporting and Dashboard Development
• Process Automation and Tool Integrations
• Power BI and Power Platform
  
  

Preferred Certifications

• Aha! Product Management Certification
• Certified Scrum Product Owner (CSPO)
• Certified Scrum Master (CSM)
• SAFe POPM / SAFe Agilist
• Microsoft AZ-900, AZ-104, AZ-400
• Atlassian Jira Administrator Certification
  
  

Success Measures

• Successfully manage and support Aha! platform operations.
• Improve governance, reporting, and user adoption.
• Ensure reliable integrations across planning and delivery tools.
  
  

Enhance platform efficiency through automation and standardisation