Software Engineer II - Typescript & React [T500-27417]

Best Buy™ India is seeking a Software Engineer II to play a key role in delivering software products for Best Buy’s

Repair Triage team. You will work with Product Managers, User Experience Designers, Architects, and other team members to modernize and build products that align to the product team’s vision and strategy. The engineering of these products will leverage multi-cloud platforms, human centered design, Agile and DevOps principles to deliver industry leading solutions at high velocity with unrivaled quality. You will work on a team of talented software engineering professionals, leading by example, and mentoring others. All of this will be done by embracing inclusive behaviors, working through ambiguity, demonstrating a strong attention to detail, and thriving in a fast-paced environment.

Team Overview: The

Repair Triage team builds and delivers software that powers service eligibility, repair offerings, and entitlement experiences across Best Buy's Repair ecosystem. We partner with Customer Care, Repair Operations, Product, and other engineering teams to ensure customers and agents have the tools and information needed to navigate repair and service journeys effectively. The team is also responsible for building the next-generation Support Workbench platform used by Customer Care agents across chat and phone channels. We are committed to delivering scalable, reliable, and user-centric solutions using modern cloud-native, event-driven, and micro-frontend technologies. This role is on an engineering team that encourages collaboration, pair programming, continuous learning, and test-driven development (TDD).

Key Responsibilities:

• Contribute to the delivery of complex solutions, breaking down big problems into smaller pieces
• Actively participate in team planning activities
• Help ensure the quality and integrity of the SDLC for their team and identify opportunities for improvement in how the team works, through usage of recommended tools and practices.
• Able to triage complex issues independently
• Aware of the technology landscape, help to plan delivery of coarse-grained business needs spanning multiple applications
• Set a consistent example of agile development practices and coach other engineers to work as a team with Product and Experience Design
• Help new hires and junior engineers to improve their skills and be more effective
• Contribute to and improve internal libraries and tools
• Understand the business supported by your applications
• Proactively communicate status and issues to their manager
• Identify problems and risks of their own work and the work of others
• Collaborate with other teams to find creative solutions to customer issues
• Show a commitment to delivery deadlines, in particular seasonal and vendor partner deadlines that are critical to Best Buy’s continued success

Requirements:

• 4+ years of relevant professional experience with a bachelor's degree OR equivalent. Including:
• 2+ years of hands-on experience front-end development using React, JavaScript, Typescript
• Experience with state management libraries such as Redux.
• Experience developing and maintaining micro-frontend applications, preferably using frameworks such as Single-SPA.
• Experience with responsive UI development using HTML, CSS, LESS, and/or SASS.
• Test automation with a modern JS framework such as Jest, Mocha, Selenium or Cypress
• Experience with Cloud Platforms (AWS, GCP, Azure)
• Experience in integrating frontend applications with RESTful APIs and/or GraphQL services.

Preferred:

• Experience working in an omni-channel retail environment
• Familiarity with Jira, GitHub Actions or Jenkins, Splunk or Kibana or similar tools
• Familiarity with AI/ML technologies and frameworks

About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

• This position is based in Bengaluru.
• Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday.
• As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.