Software Engineer II / Sr Software Technician II

Job Summary

We are seeking a skilled and proactive Lifecycle Support Engineer for SCADA (Supervisory Control and Data Acquisition) systems. The role involves end-to-end lifecycle management of SCADA applications, including deployment, maintenance, troubleshooting, upgrades, and continuous optimization to ensure system availability, performance, and reliability.

Location

Navi Mumbai

Experience

4-8 Years

Qualifications

• B.E. / B.Tech / M.E. / M.Tech

Responsibilities

• SCADA System Support Maintenance
  • Provide L2/L3 support for SCADA applications and infrastructure.
  • Monitor system performance, alarms, and events to ensure uptime and reliability.
  • Troubleshoot and resolve issues related to SCADA software, communication protocols, and field devices.
• Lifecycle Management
  • Manage complete lifecycle of SCADA systems: design support, implementation, operation, and decommissioning.
  • Plan and execute system upgrades, patches, and migrations.
  • Maintain version control and configuration management of SCADA systems.
• Incident Problem Management
  • Handle incidents, perform root cause analysis (RCA), and implement corrective/preventive actions.
  • Work with cross-functional teams to resolve critical issues within SLA timelines.
• System Integration Enhancements
  • Support integration of SCADA with PLCs, RTUs, historians, and enterprise systems (MES/ERP).
  • Develop and modify SCADA screens, scripts, alarms, and reports.
  • Implement new features and system improvements based on business requirements.
• Cybersecurity Compliance
  • Ensure SCADA systems comply with cybersecurity policies and industry standards.
  • Implement security patches, user access controls, and network segmentation.
  • Conduct vulnerability assessments and audits.
• Documentation Training
  • Maintain technical documentation including system architecture, SOPs, and troubleshooting guides.
  • Train operators and support teams on SCADA usage and best practices.
• Vendor Stakeholder Coordination
  • Coordinate with SCADA vendors (Siemens, ABB, Schneider, GE, etc.) for support and upgrades.
  • Collaborate with IT, OT, and engineering teams for seamless operations.
  • May require site visit based on requirement.

Technical Skills

• Strong experience with SCADA systems (e.g. PME, Wonderware, WinCC, iFIX, Ignition, GE Proficy).
• Knowledge of PLC/RTU systems (Siemens, Rockwell, Schneider, etc.).
• Understanding of industrial communication protocols (Modbus, OPC, DNP3, IEC 60870-5-104, IEC61850, MQTT, Ethernet IP, Profinet).
• Familiarity with databases (SQL Server, Oracle) and historian systems.
• Exposure to networking concepts (TCP/IP, VLANs, firewalls).
• Knowledge of Python, Node, React and C++ languages.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to work in a 24x7 support environment if required.

Preferred Qualifications

• Experience in industries like Power, Water, Oil Gas, Manufacturing, Utilities.
• Knowledge of Industrial Cybersecurity (ISA/IEC 62443, NIST).
• Certifications in SCADA systems or automation platforms.

Key Performance Indicators (KPIs)

• System uptime and availability
• Incident resolution time (MTTR)
• Successful upgrade and patch deployments
• Compliance with cybersecurity standards
• Reduction in recurring incidents

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.