SOFTWARE ENGINEER - AWS

• 1+ year of experience in Production Support, Application Support, Cloud Support, or a similar technical support role.
• Strong hands-on experience with AWS services, particularly Lambda, API Gateway, CloudWatch, DynamoDB, RDS, SQS/SNS, EventBridge, Step Functions, Glue, Kinesis, and OpenSearch.
• Good understanding of REST APIs, SQL, microservices, distributed systems, and production troubleshooting.
• Experience with Freshdesk or similar ticketing/ITSM platforms.
• Strong knowledge of log analysis, monitoring, incident management, and root cause analysis.
• Ability to troubleshoot end-to-end integrated systems and effectively coordinate with multiple technical teams.
• Strong analytical and problem-solving skills with the ability to work effectively during critical production incidents.
• Good written and verbal communication skills, with the ability to document technical issues clearly.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.