Software Engineer-Application Support

Job Description Summary The Monitoring Solutions team seeks for a Software Engineer with strong Software development and debugging acumen for the solving field issues for MS products built using cutting edge digital technologies. GE Healthcare is a leader in providing advanced technologies for acquisition, analysis, access, and integration of clinical data into real-time ,hospital-wide information solutions. Monitoring Solutions offers a complete line of monitoring systems that not only employ innovative technologies, but also provide the technology needed to distribute and utilize that information to help improve patient care and reduce costs. From the patient's bedside, across the hospital and every point in-between, GE helps deliver unsurpassed patient care.

Job Description We are seeking a skilled and detail-oriented Software Engineer to join our Installed Base team. This team is responsible for maintaining, supporting, and enhancing existing products across global customer base. You will work closely with cross-functional teams to troubleshoot complex issues, implement fixes, and ensure the stability and performance of our software in production environments.

In This Role You Will

• Analyze and resolve production issues by performing code-level debugging and root cause analysis.
• Collaborate with Service, Product development and Tech leads to address customer-reported issues.
• Develop patches, hotfixes, and minor enhancements for deployed software.
• Write clear and concise documentation for fixes, processes, and troubleshooting steps.
• Participate in global calls and provide timely support for critical incidents.
• Work closely with support teams interacting with customers to continuously assess the performance of Portrait Mobile solutions product and track outcomes through established metrics.

Basic Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 3+ years of experience in software development and support roles.

Desired Characteristics

• Strong proficiency in Java, including multithreading, memory management, and performance tuning.
• Proven experience in code-level debugging using tools like Eclipse, IntelliJ, JDB, or remote debuggers.
• Familiarity with log analysis tools and techniques (e.g., Splunk, ELK stack).
• Experience with version control systems (e.g., Git), build tools and CI/CD pipelines.
• Excellent problem-solving and communication skills. Additional Information

Relocation Assistance Provided: Yes