Software Development Manager III, WW Services Tech

Description

Join a multi-billion dollar digital services transformation initiative at one of the world's most customer-centric companies. We're revolutionizing how customers access and experience professional services through our innovative technology platform.

We are looking for a leader into our Fulfillment team to own and drive the vision to build next generation fulfillment platform to achieve our mission.

About The Opportunity

Value Added Services (VAS) team (Also popularly known as Amazon Home Services (AHS)) in Hyderabad, India is building a WW Services platform which enables Amazon to seamlessly integrate professional services (including home improvement, installation, maintenance, and lifestyle services) with product purchases. We're building a first-of-its-kind ecosystem that connects qualified service professionals with customers while maintaining the highest standards of trust, safety, and customer satisfaction.

Ideal Background

Proven track record of leading complex technical initiatives and engineering teams

Deep expertise in distributed systems, cloud architecture, and scalable platforms

Experience with marketplace, fulfillment, or on-demand service platforms

Good business acumen and ability to translate strategic goals into technical solutions

Excellence in stakeholder management and executive communication

Passion for building customer-centric solutions

Impact

You'll be at the forefront of transforming how services are discovered, purchased, and fulfilled in the digital age, while building technology that sets new industry standards for trust, safety, and customer experience.

This Role Offers The Opportunity To

Shape the future of digital services commerce

Lead breakthrough innovation in a rapidly growing market

Build systems that impact millions of customers and service professionals

Work with innovative technologies at global scale

Develop the next generation of technical leaders

Key job responsibilities

• Lead and mentor a team of software engineers, fostering their growth and driving technical excellence
• Collaborate with cross-functional teams to define and execute on the product roadmap
• Drive data-informed decisions to continuously improve the console experience
• Champion best practices in software development, including code quality, testing, and operational excellence
• Represent the team in interactions with senior leadership and key stakeholders
• Balance short-term deliverables with long-term strategic goals
• Innovate on behalf of customers by leveraging high value technologies, including Generative AI and other emerging tools
• Continuously seek ways to simplify complex tasks and improve user productivity
  
  

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
  
  

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ADCI HYD 13 SEZ

Job ID: A10474992