BENGALURU · FULLTIME
Software Development Lead
Brillio
Bengaluru · onsite · Posted 33d ago
Sourced from
Undisclosed4–6 yrsfulltimeBengaluru
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Section · 01
About this role
Software Development Lead
Job requirements
- Design and develop scalable solutions on Salesforce Service Cloud, focusing on Case Management, Digital Engagement, Field Service, and Self Service modules to drive operational excellence
- Lead the implementation of Lightning Web Components (LWC), Apex classes, Flows, and Platform Events to enhance business processes and user experience, ensuring timely delivery of project milestones
- Integrate Salesforce Service Cloud with external systems and applications using APIs, middleware, and Salesforce DX to enable seamless data exchange and process automation
- Collaborate with cross-functional teams to deliver high-quality Portal UI/UX, ensuring intuitive interfaces and improved user satisfaction scores
- Troubleshoot and resolve complex technical issues in Salesforce environments, maintaining system reliability and performance metrics
- Mentor and guide junior developers, promoting best practices in coding standards, testing, and deployment within Salesforce ecosystems
- Monitor and analyze platform performance, recommending and implementing enhancements to improve scalability, security, and maintainability
- Salesforce Service Cloud Case Management
- Salesforce Service Cloud Digital Engagement
- Salesforce Service Cloud Field Service
- Salesforce Service Cloud Self Service configuration
- Apex programming
- Lightning Web Components (LWC)
- Salesforce Flows
- Platform Events
- Salesforce DX
- Advanced Salesforce integrations using REST and SOAP APIs
- Portal UI/UX optimization for high user adoption
- CI/CD pipelines for Salesforce deployments
- Experience with data migration tools and strategies in Salesforce
- Bachelors degree in Computer Science, Information Technology, or a closely related discipline
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Platform Developer I
Experience Range: 4 to 6 years of experience in software development, including substantial hands-on expertise with Salesforce Service Cloud and related technologies Key Responsibilities:
Required Skills:
Preferred Skills:
Desired Qualifications:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Process automationOperational ExcellencecodingData MigrationsalesforceComputer ScienceInformation TechnologyMiddlewareArtificial IntelligenceRecruitment
Section · Company
About Brillio
Brillio
IT Services & Consulting
3.7k+
employees
2014
12 years old
Dallas, US state of Texas
CU
About
Brillio offers comprehensive digital transformation services, focusing on customer experience, AI, and product engineering to drive business innovation.
Industries
IT Services & ConsultingAnalytics & KPO
Employee ratings
1,318 reviews
3.4/ 5
Culture
3.2
Career growth
2.8
Work-life
3.4
Employees rate it well for
Work Life Balance203Senior Management169Salary115Work Culture114Learning109
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