Software Development Engineer Principal - India

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent!

About the Opportunity: We are looking for an

Software Development Engineer Principal to define and drive the end-to-end technical vision for Dara’s AI capabilities, spanning LLM orchestration, MCP tooling, event-driven architectures, and graph-based document intelligence. This is a hands-on technical leadership role where you will architect solutions, develop production-grade code, mentor engineers, and collaborate with business stakeholders to deliver innovative AI solutions within a modern mortgage servicing platform. Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if it couldn’t get any better….this role is HYBRID.

Your Day-to-Day at Sagent:

• Own and drive the AI/ML technical roadmap for the Dara MCP platform.
• Define scalable reference architectures for LLM orchestration, Retrieval-Augmented Generation (RAG), and document intelligence solutions.
• Design MCP server topology, tool contracts, and Streamable HTTP implementation patterns.
• Establish and govern event-driven AI architecture standards utilizing Kafka and distributed messaging systems.
• Drive graph data model evolution and Neo4j architecture aligned to industry standards and business needs.
• Evaluate emerging AI technologies, frameworks, cloud services, and third-party platforms to support strategic initiatives.
• Lead proof-of-concept efforts, technology assessments, and architectural due diligence activities.
• Develop and maintain core AI services using Python and TypeScript.
• Design and implement Human-in-the-Loop (HITL) review workflows and confidence-based decisioning mechanisms.
• Define and implement CI/CD, observability, and MLOps best practices for AI platforms.
• Partner with Mortgage Servicing SMEs to translate complex business requirements into scalable AI solutions.
• Review and approve solution designs for document extraction, classification, and automation capabilities.
• Ensure consistency and governance across Azure APIM, OAuth2, RBAC, and enterprise security implementations.
• Present architectural strategies, technical recommendations, and roadmap decisions to executive and product stakeholders.

We'd love to hear from you if you have:

• 10+ years of software engineering and solution architecture experience, with significant exposure to AI/ML platforms and enterprise applications.
• Deep expertise in Large Language Models, including Claude Sonnet, GPT-4, Gemini, and enterprise AI implementations.
• Strong experience designing and implementing Retrieval-Augmented Generation (RAG) solutions, including chunking strategies, embeddings, reranking, citations, and vector search.
• Expertise in prompt engineering, structured outputs, few-shot learning, and advanced AI workflow design.
• Experience architecting large-scale document intelligence platforms for extraction, classification, OCR, and automation use cases.
• Strong understanding of Human-in-the-Loop (HITL) workflows, confidence-threshold models, and AI quality assurance practices.
• Expertise in Model Context Protocol (MCP) architecture, server design, and AI tool integration patterns.
• Extensive experience with Apache Kafka, Confluent Kafka, and event-driven platform architectures.
• Deep knowledge of Neo4j graph databases, schema design, ontology mapping, and graph-based intelligence solutions.
• Strong programming expertise in Python, TypeScript/Node.js, SQL, and scripting technologies.
• Experience with Azure APIM, Entra ID, OAuth2, RBAC, and enterprise security frameworks.
• Hands-on experience with GCP Vertex AI, model deployment, orchestration, and cloud-native AI solutions.
• Familiarity with modern AI tooling such as LlamaIndex, LlamaParse, LlamaExtract, embedding models, and Claude APIs.
• Experience working within mortgage servicing, loan origination, financial services, or other regulated environments is strongly preferred.
• Strong leadership, communication, stakeholder management, and mentoring skills with the ability to influence technical direction across teams.

Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexi Benefit Plan, Food@Work, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.