MUMBAI · FULLTIME
Software Asset Management Analyst

Milestone Technologies
Mumbai · onsite · Posted 5d ago
Sourced from
Not disclosed3–7 yrsfulltimeMumbai
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Section · 01
About this role
Software Asset Manager / Software Asset Management Analyst - MUST HAVE SERVICENOW SAM Pro
Six+ W2 Contract ONLY (No C2C, 1099, or Sponsorship)
100% Remote
Hourly Rate: $70 - $80
The Software Asset Manager / Software Asset Management Analyst is responsible for supporting software asset management operations, analysis, governance, optimization, and stakeholder engagement across the organization. This role combines strategic software asset management expertise with hands-on analytical responsibilities to support software licensing compliance, optimization initiatives, contract management activities, and operational process maturity.
Key Responsibilities
***Notice to Job Seekers Regarding Impersonation and Fraudulent Job Offers***
It has come to our attention that unauthorized individuals and entities are impersonating Milestone Technologies, Inc. on various job boards/portals, specifically Naukri.com and Linkedin.com
Please be advised of the following official Milestone Technologies recruitment policies:
Official Communication Channels
All legitimate email communications from our recruitment team will originate ONLY from the domains: @milestone.tech. We do not use generic email services (e.g. @gmail.com, @yahoo.com, @outlook.com) or unofficial third party messaging apps to conduct formal business.
No Recruitment Fees
Milestone Technologies never requests any form of payment, security deposit, laptop/equipment fee, or processing fee at any stage of the recruitment or onboarding process. Any request for money in exchange for an interview or job offer is a scam.
Six+ W2 Contract ONLY (No C2C, 1099, or Sponsorship)
100% Remote
Hourly Rate: $70 - $80
- 5+ years of dedicated Software Asset Management experience within a large enterprise environment.
- Direct experience implementing ServiceNow SAM Pro, including publisher packs, normalization, reconciliation, and software asset workflows.
- Experience supporting a SAM transformation, maturity program, or large-scale implementation initiative.
- Knowledge of ITIL, ITAM, CMDB, and software lifecycle management best practices.
- Experience with Power BI, ServiceNow Performance Analytics, or similar reporting platforms.
The Software Asset Manager / Software Asset Management Analyst is responsible for supporting software asset management operations, analysis, governance, optimization, and stakeholder engagement across the organization. This role combines strategic software asset management expertise with hands-on analytical responsibilities to support software licensing compliance, optimization initiatives, contract management activities, and operational process maturity.
Key Responsibilities
- Support day-to-day Software Asset Management operations, analysis, governance, and stakeholder coordination.
- Gather, organize, analyze, and maintain software entitlement, deployment, consumption, contract, spend, renewal, and inventory data.
- Perform software license position analysis and reconciliation activities for prioritized software publishers.
- Assist in translating software asset management recommendations into actionable work items, operational processes, and measurable outcomes.
- Identify software optimization opportunities, compliance risks, data quality issues, evidence gaps, and renewal actions.
- Support ServiceNow SAM Pro administration, optimization, data validation, and process improvement activities.
- Provide knowledge transfer and practical guidance to strengthen organizational SAM capabilities.
- 3-7+ years of experience in Software Asset Management, IT Asset Management, Software Licensing, IT Operations, Procurement, or related disciplines.
- Hands-on experience implementing, configuring, administering, or operating ServiceNow Software Asset Management Professional (SAM Pro).
- Experience performing software license analysis, entitlement review, software inventory reconciliation, and compliance assessments.
- Experience analyzing software usage, deployments, entitlements, contracts, and renewal data.
- Strong analytical, reporting, and stakeholder communication skills.
- 5+ years of dedicated Software Asset Management experience within a large enterprise environment.
- Direct experience implementing ServiceNow SAM Pro, including publisher packs, normalization, reconciliation, and software asset workflows.
- Experience supporting a SAM transformation, maturity program, or large-scale implementation initiative.
- Knowledge of ITIL, ITAM, CMDB, and software lifecycle management best practices.
- Experience with Power BI, ServiceNow Performance Analytics, or similar reporting platforms.
- ServiceNow CIS-SAM
- ServiceNow CSA
- CSAM
- IAITAM Certifications
- ITIL Foundation
***Notice to Job Seekers Regarding Impersonation and Fraudulent Job Offers***
It has come to our attention that unauthorized individuals and entities are impersonating Milestone Technologies, Inc. on various job boards/portals, specifically Naukri.com and Linkedin.com
Please be advised of the following official Milestone Technologies recruitment policies:
Official Communication Channels
All legitimate email communications from our recruitment team will originate ONLY from the domains: @milestone.tech. We do not use generic email services (e.g. @gmail.com, @yahoo.com, @outlook.com) or unofficial third party messaging apps to conduct formal business.
No Recruitment Fees
Milestone Technologies never requests any form of payment, security deposit, laptop/equipment fee, or processing fee at any stage of the recruitment or onboarding process. Any request for money in exchange for an interview or job offer is a scam.
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Section · 02
Skills
Software inventory reconciliationSoftware license analysisITILcompliance assessmentsItamCMDBsoftware asset managementSoftware Lifecycle ManagementServiceNow SAM ProServiceNow Performance AnalyticsPower Bi
Section · Company
About Milestone Technologies

Milestone Technologies
IT Services & Consulting
1001-5000
employees
1997
29 years old
Fremont, California
United States
About
An IT services firm focusing on enhancing technology frameworks and enabling digital transformation for diverse industries like tech, media, and healthcare.
Industries
IT Services & Consulting
Employee ratings
103 reviews
4.0/ 5
Culture
4.1
Career growth
3.4
Work-life
4.2
Employees rate it well for
Work Life Balance12Senior Management10Work Culture7Job Security6Salary5
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