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    Job · 15142039

    Startek logo

    Soft Skills Trainer

    Startek · Lucknow · onsite · Posted 51d ago

    ₹4.0L - ₹5.0L PA3–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Roles and Responsibilities

    • Design and deliver soft skills training programs for clients across various industries.
    • Conduct needs analysis to identify gaps in employee skills and develop customized training solutions.
    • Develop and maintain relationships with clients to understand their requirements and preferences.
    • Collaborate with subject matter experts to create engaging and effective learning materials.
    • Evaluate the effectiveness of training programs through feedback mechanisms.

    Desired Candidate Profile

    • 3-4 years of experience in behavioral skills, behavioral training, customer service training, personality development, or soft skills training.
    • Strong understanding of adult learning principles and methodologies (e.g., ADDIE model).
    • Excellent communication, presentation, and interpersonal skills; ability to work effectively with diverse stakeholders.
    • Ability to analyze complex business problems and develop practical solutions using theoretical frameworks (e.g., SWOT analysis).
    • Proficiency in MS Office Suite (Word) for report preparation.

    Sourced from naukri

    Skills

    soft skills trainingbehavioural trainingsoft skillsPersonality DevelopmentBehavioural SkillsCustomer Service Training

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    ₹4L – ₹5L PA

    This role

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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    Soft Skills Trainer · waiting for your command