Soft Skill Trainer

We are looking for a dedicated and detail-oriented Trainer to join the Soft Skills team. The Trainer will be responsible for preparing and conducting soft skills training sessions (online and face to face), maintaining training materials, and ensuring compliance with branding and organizational standards.

This role requires collaboration with various stakeholders to support the training process and continuous improvement.

Key Responsibilities:

1. Training Materials Preparation:

• Prepare training presentations for classroom sessions
• Prepare e-learning materials

2. Training Materials Maintenance:

• Keep content up to date, including branding, content etc

3. Conducting Training Sessions:

• Conduct training sessions timely, with high quality, and defined frequency
• Manage the number of attendees in the group and monitor waitlists
• Maintain sessions availability

4. Workday platforms Administration:

• Create new scheduling and register users for classes
• Record attendance completion and manage class agenda and trainer assignments
• Check user account and statuses
• Manage tickets

5. Cooperation with Project Managers:

• Support project deliveries if assigned a role in the project

6. Supporting Training Attendees:

• Respond to attendees messages daily and address questions and doubts precisely

7. Providing Constant Improvements:

• Analyse satisfaction survey results quarterly and take actions for improvement
• Submit tech tickets for any issues

8. Gaining Knowledge and Skills:

• Continuously improve knowledge and skills necessary to provide courses and tools for training attendees
• Add new topics and increase knowledge level on existing topics within the stream

Qualifications:

• Documented experience as the soft skills trainer: 5-10 years
• Fluent English (C1 or above), with full fluency in speaking and writing
• Bachelor's degree

Competency Success Profile:

• Strong communication and interpersonal skills
• Ability to work collaboratively in an international team environment
• Proactive and organized with a keen attention to detail
• Well organized and able to work to tight schedules
• Strong coordination and problem-solving skills
• Workday administration fluency is a plus
  
  

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion