soft service executive

Role Summary

Oversees daily non-technical facility operations - cleaning, housekeeping, pest control, landscaping, waste management, and front-of-house services - ensuring a safe, clean, and well-maintained workplace.

Key Responsibilities

• Supervise daily soft services operations and ensure SLA/KPI compliance.
• Conduct site inspections and quality audits.
• Manage vendor performance and contract compliance.
• Schedule and oversee soft services staff.
• Resolve client/occupant complaints promptly.
• Track consumables inventory and raise procurement requests.
• Ensure HSE compliance across all activities.
• Support budgeting, invoicing, and expense tracking.
• Maintain reports and documentation for audits and reviews.
• Train staff on SOPs and safety protocols.
• Events and experience coordination.

Requirements

• Bachelors degree/diploma in Facility Management, Hospitality, or related field (or equivalent experience).
• 2-5 years experience in facilities management or hospitality operations.
• Knowledge of HSE standards; vendor management skills.
• Proficient in MS Office.
• Strong communication, organization, and problem-solving skills.

Working Conditions

On-site role; may require early, evening, or weekend coverage based on site needs.

Location

On-site - Bengaluru, KA

Scheduled Weekly Hours

48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.