Social Worker

Job Summary

Social Worker - CanKids KidsCan, Bengaluru, India. Full time.

Responsibilities

• Patient Services & Support Coordination
  • Facilitate admission and registration of new child patients under CanKids.
  • Support doctors and families in planning treatment and associated cost estimations.
  • Bridge communication between medical teams and families.
  • Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
  • Regularly update treatment and support progress in the patient database.
• Chattai Clinic and Hospital Unit Coordination
  • Assist in operating Chattai Clinics and running daily CanKids hospital activities.
  • Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.
  • Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.
• Documentation & Data Management
  • Maintain complete and accurate documentation for new patients including ID verification and case files.
  • Maintain and update patient databases (PIS/MSF/Salesforce).
  • Coordinate documentation for government schemes, grants, and external support.
  • Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.
• Administrative & Financial Responsibilities
  • Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.
  • Administer assigned support programs including Jiv Daya or other donor-linked initiatives.
  • Track FCRA fund usage and ensure compliance.
  • Coordinate with the Program Officer and Medical Officer for operational matters.
• Awareness & Community Engagement
  • Conduct awareness sessions about childhood cancer in hospital and community settings.
  • Disseminate the message of You Are Not Alone to families and caregivers.
  • Participate in outreach activities, health camps, or advocacy programs.
• Other Extended Duties
  • Perform additional tasks as assigned by the Reporting Manager.

Required Qualifications and Skills

• Education: Masters in Social Work (MSW) from a recognized institution
• Experience: 23 years in social work, preferably in hospital/healthcare settings

Skills & Competencies

• Computer literacy (MS Office, Internet)
• Good communication (spoken & written English)
• Knowledge/experience in pediatric oncology preferred
• Ability to coordinate with healthcare teams and beneficiaries
• Data management and report writing
• Empathy, problem-solving, and cultural sensitivity

Key Competencies

• Compassionate and Patient-Centric Approach
• Case Management & Documentation
• Interpersonal & Communication Skills
• Stakeholder Coordination (internal & external)
• Multitasking & Time Management
• Teamwork and Adaptability

Key Deliverables

• Smooth onboarding and support for every new child admitted under CanKids services
• Timely data entry and documentation of patient cases
• Active facilitation of psychosocial support and service delivery
• Regular submission of reports and updates to Program Officer
• Maintenance of good coordination with hospital authorities and care teams
• Participation in hospital and community-based awareness activities

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.