Social Media Specialist

Role & responsibilities

• Manage and maintain the company's social media accounts (Instagram, Facebook, LinkedIn, X/Twitter, etc.)
• Monitor all incoming interactions comments, DMs, mentions, and reviews
• Compile regular reports on engagement, reach, follower growth, and notable conversations
• Flag and escalate important queries, complaints, or leads to the relevant team
• Track campaign performance and recommend improvements based on data

Preferred candidate profile

• Proven experience managing social media for a brand or business
• Familiarity with automation and scheduling tools (e.g. Hootsuite, Buffer, Zapier, Meta Business Suite, HubSpot)
• Strong written communication and a good sense of brand tone
• Comfortable reading analytics and turning them into clear, actionable reports
• Organized, responsive, and able to manage multiple accounts simultaneousl