Social Media Manager

About Social Maata

Social Maata is a women-led social media marketing agency specialising in creative storytelling, content strategy, and digital brand building.

We work with brands across diverse industries, helping them establish a meaningful and consistent online presence.

We're looking for a creative, confident, proactive, and responsible Social Media Manager who can independently manage multiple client accounts, bring fresh ideas to the table, and take complete ownership of their work.

Roles and Responsibilities

• Independently plan, manage, and execute social media content for 3 to 5 client accounts, primarily on Instagram.
• Develop monthly content calendars featuring engaging reels, carousels, static posts, and stories.
• Create compelling captions, attention-grabbing hooks, and engaging social media copy tailored to each brand's voice.
• Design social media creatives using Canva and create or edit content using mobile editing applications and video editing software.
• Research social media trends, competitor activities, trending audio, and emerging content formats to keep client accounts relevant and engaging.
• Participate in content shoots, assist with planning, suggest creative concepts, and coordinate with the production team.
• Coordinate with clients and internal team members to collect content requirements, approvals, feedback, and other necessary information.
• Ensure all content is published accurately, consistently, and according to the approved schedule.
• Proofread all content carefully, ensuring excellent spelling, grammar, punctuation, and overall language accuracy.
• Maintain brand consistency across visual content, captions, messaging, and overall communication.
• Monitor social media performance and recommend improvements based on engagement, audience behaviour, and content performance.
• Proactively identify gaps, resolve challenges, follow up on pending work, and ensure deadlines are met without repeated reminders.
• Take complete ownership of assigned accounts, including content quality, planning, coordination, and timely execution.

Desired Candidate Profile

• 1 to 2 years of experience in social media management, preferably in a digital marketing or creative agency.
• Excellent written and spoken English, with a strong command of spelling, grammar, sentence construction, and proofreading.
• Strong understanding of Instagram, including reels, stories, carousels, trends, and audience engagement.
• Proficiency in Canva and familiarity with mobile video editing tools.
• Creative thinking and the ability to independently generate original content ideas.
• A confident, assertive, and strong personality with excellent communication skills.
• A high level of accountability, responsibility, and ownership towards assigned work.
• Ability to independently handle 3 to 5 client accounts while maintaining quality and meeting deadlines.
• Excellent organisational skills, attention to detail, and the ability to multitask efficiently.
• A proactive, solution-oriented mindset with the confidence to make decisions and take initiative.
• Ability to coordinate professionally with clients and colleagues.
• Receptive to feedback, adaptable, and willing to continuously learn and improve.
• Dependable, punctual, and committed to delivering quality work consistently.

What We Value at Social Maata

We believe good social media management goes beyond creating and publishing posts.

We're looking for someone who:

• Takes ownership: Treats assigned client accounts as their responsibility rather than just another task.
• Takes initiative: Identifies what needs to be done and acts without waiting for constant instructions.
• Communicates confidently: Can express ideas, ask relevant questions, and handle professional conversations.
• Pays attention to details: Understands that small errors in grammar, spelling, design, or scheduling can impact a brand's credibility.
• Thinks creatively: Brings fresh perspectives and doesn't depend entirely on templates or instructions.
• Delivers consistently: Respects deadlines, follows through on commitments, and takes pride in the quality of their work.

The Ideal Candidate

Someone who doesn't just wait for a task list but actively thinks about what can be done better.

Someone who can manage deadlines, coordinate with people, spot mistakes, suggest improvements, and confidently take charge of assigned responsibilities.

If you're someone who takes pride in their work, loves social media, and believes in getting things done right, we'd love to have you on our team.