Social Media Manager

Social Media & Creative Content Manager

Reports to: Head of Marketing

About the role

We are looking for a hands-on, visually driven Social Media & Creative Content Manager to bring our brand to life across social media and e-commerce. Working under the direction of our Head of Marketing, you will turn briefs into engaging content, manage day-to-day publishing, and create assets for organic social media and paid advertising. This is an execution-focused role combining social media coordination, graphic design, short-form video editing, and AI-assisted image creation.

Key responsibilities

• Manage content across Instagram, Facebook, Pinterest, TikTok, and YouTube, following the strategy and priorities set by the Head of Marketing.
• Maintain the content calendar; write captions, schedule posts, and publish approved content accurately and on time.
• Create mood boards, content concepts, and Instagram grid previews to maintain a cohesive visual identity.
• Design creatives for social media and paid ads, including static posts, carousels, Stories, and platform-ready variations.
• Adapt existing lifestyle photographs and shoot footage into engaging social content, including Reels, TikTok videos, and YouTube Shorts, with appropriate crops, pacing, text overlays, and subtitles.
• Use AI image and video-generation and editing tools to create and enhance e-commerce product and lifestyle content. Check that product details, colours, proportions, and branding remain accurate before submitting assets for approval.
• Resize and optimise assets for different channels and placements while maintaining consistent brand quality.
• Organise creative files, coordinate approvals with the Head of Marketing, and incorporate feedback promptly.
• Track basic content performance and suggest creative improvements based on results and relevant social media trends.

Skills and experience

A portfolio demonstrating social media design, ad creatives, and short-form video editing; e-commerce or lifestyle brand experience is a plus.

Practical experience with social media publishing and scheduling, graphic design tools, and video-editing software.

Hands-on ability to use AI creative tools, refine prompts, retouch outputs, and identify visual or product inaccuracies.

A strong eye for composition, typography, colour, and cohesive feed design, plus clear caption-writing skills.

Excellent organisation, attention to detail, and the ability to manage deadlines, follow creative direction, and respond constructively to feedback.