Social Media Manager

GroPro Media is a specialized post-production partner that has edited 10,000+ videos for brands, creators, and agencies worldwide. We help clients consistently produce high-quality content at scale through dedicated creative teams and efficient workflows.

We are looking for a Social Media Manager to manage clients and coordinate between clients, video editors our internal team. This is a full-time, on-site role based in Phase 8b, Sector 74 Mohali.

• Manage client communication and build strong client relationships.
• Coordinate and manage assigned video editors.
• Assign, track, and prioritize editing tasks.
• Ensure all deliverables are completed and delivered on time.
• Communicate client feedback clearly to editors and manage revisions.
• Monitor editor performance, quality, and turnaround time.
• Prepare basic client and internal performance reports.
• Identify and resolve issues before they impact clients or deadlines.
• Understand client content goals and provide social media/content recommendations.

• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple clients and editors.
• Strong client-focused and problem-solving mindset.
• Understanding of social media marketing and content strategy.
• Experience working with brands, creators, agencies, or creative teams is a plus.
• Video editing or graphic design experience is a plus.
• Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.