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    Job · 16258672

    Business Services logo

    Social Media Executive - Vodafone || Chat / Voice || Graduate @Thane

    Business Services · Mumbai · onsite · Posted 45d ago

    ₹2.0L - ₹4.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Process: Vodafone - Social Media (20% Calls | 80% Chat)


    Location: Thane West


    Key Responsibilities:

    • Handle customer queries via chat and calls
    • Provide accurate and timely resolutions
    • Maintain quality and customer satisfaction standards

    Eligibility Criteria:

    • Graduate (Mandatory)
    • Min. 1 year of Exp.in email/chat/inbound calling
    • Good English communication required

    Salary: 18.5K Inhand | 23K Gross

    Shift Timing:

    • 7:00AM - 4:00PM | 3:30PM - 12:30AM (Rotational Shift)
    • 1 weekly off

    Transport Boundaries:

    • Thane to Sion
    • Thane to Kalyan
    • Thane to Vashi

    Apply Now,


    Contact For More Details / Information

    HR Rutuja - [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportOutbound CallingcseEmail ProcessCustomer CareInbound ProcessDomestic BPOInbound CallsEmail SupportSocial MediaCallingvoicebpoinboundvoice processChat ProcessChat SupportVoice SupportTelecallingBpo VoiceBlended Process

    About Business Services

    Business Services logo

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹2L – ₹4L PA

    This role

    About

    Not mentioned

    Employee ratings

    10 reviews

    4.4/ 5

    Culture

    4.4

    Career growth

    4.5

    Work-life

    4.5

    Employees rate it well for

    Job Security45Compensation & Benefits45

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    Social Media Executive - Vodafone || Chat / Voice || Graduate @Thane · waiting for your command