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    Job · 21166947

    NOIDA · FULLTIME

    Social Media Chat Support

    FirstMeridian Business Services

    FirstMeridian Business Services

    Noida · onsite · Posted 5d ago

    Sourced fromNaukri
    ₹1.8L - ₹3.5L PA1–5 yrsfulltimeNoida

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    Section · 01

    About this role

    Key Responsibilities:


    • Handle customer queries received through social media platforms
    • Resolve customer complaints and provide appropriate solutions
    • Respond to customers professionally through chat
    • Ensure timely resolution and a positive customer experience
    • Escalate complex issues to the concerned teams when required

    Requirements:


    • Graduate in any discipline
    • Excellent written & verbal communication skills
    • Good typing and multitasking skills
    • Comfortable handling social media/customer queries
    • Customer service experience preferred

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    Section · 02

    Skills

    Customer SupportOnline Reputation ManagementInstagramTwitterSocial MediaFacebookChat Support

    Section · Company

    About FirstMeridian Business Services

    FirstMeridian Business Services

    FirstMeridian Business Services

    Recruitment

    130

    employees

    2018

    8 years old

    Bengaluru, Karnataka

    India

    ₹5.3L PA avg

    Avg at FirstMeridian Business Services

    ₹1.8L – ₹3.5L PA

    This role

    About


    With presence in 25+ locations pan India, It is one of the leading manpower provider with 45,000+ associates across service lines of Sales Force, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR environment to attract and retain talent. An array of blue-chip clientele, comprising more than 40 Multinationals companies and is also substantiated by demonstrated expertise across multiple sectors. Our growing client roster continues to give us the opportunity to learn from our collaborators every day. We look at every new project as a chance to grow, to challenge ourselves, to give our clients more than they ask for, and to push the boundaries of whats possible.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.6

    Career growth

    3.3

    Work-life

    4.1

    Employees rate it well for

    Work-Life Balance38Overall Company38

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