Soc Analyst 1

Hi

We are urgently hiring for Security Operation L1, client based in Bangalore.

Work Mode: Work from Office

Office Location: EGL Bangalore

Job description:

• Provide technical support for Windows Server, VMware, Active Directory, and infrastructure-related issues.
• Administer and troubleshoot VMware ESXi/vCenter, including VM provisioning, snapshots, vMotion, datastore, and performance-related issues.
• Manage Active Directory, including user/group administration, GPOs, DNS, domain issues, account lockouts, and replication troubleshooting.
• Perform Windows Server administration, including services, patching, disk/storage, performance, RDP, event logs, and PowerShell-based troubleshooting.
• Monitor and troubleshoot backup jobs, restore operations, and recovery activities to ensure data protection and availability.
• Monitor infrastructure health, respond to alerts, and perform incident troubleshooting and resolution within defined SLAs.
• Perform root-cause analysis, document incidents, and coordinate with L3/application/network teams for complex issues.
• Support infrastructure changes, maintenance activities, and ensure proper incident/change management processes are followed.

If interested, you can apply.