Snowflake Admin and AWS and DBT and Python and SQL and API

We are looking for a contractor to own Snowflake data platform support for the Data Engineering team. The role operates primarily in IST hours, working asynchronously with a CST-based team. The ideal candidate is self-driven, comfortable navigating ambiguous tasks with limited direction, and takes genuine ownership of their work.

CORE RESPONSIBILITIES

• Request Board Ownership: Own and manage the Snowflake access request Jira board — keep tickets in the correct status, assigned to the right owners, make changes as necessary and closed with clear comments when complete.
• Code Delivery: Deliver completed work regularly via pull requests, following team code review and merge workflows.
• Communication: Respond to ticket comments and team messages in a timely manner; maintain visibility into ongoing work through open, documented communication.
• On-Call Support: Respond to on-call alerts during assigned roster windows across global time zones and ensure timely handoff of tier pipeline incidents to the onsite team
• AWS Cost Management: Monitor and manage AWS resource costs, identify optimization opportunities, and maintain visibility into spend trends to support efficient cloud usage across the team
• Security & Service Support: Maintain and support existing services, with the ability to investigate and resolve security issues across APIs managed by the team

REQUIRED QUALIFICATIONS

• Strong sense of ownership and initiative — comfortable working through ambiguous tasks independently and escalating appropriately when genuinely stuck.
• Experience with Snowflake or another cloud data warehouse (BigQuery, Redshift, Databricks, etc.); solid SQL skills.
• Effective async communicator — proactively shares progress and flags blockers without waiting for scheduled check-ins.
• Proficient with Git and GitHub: creating PRs, reviewing code, and resolving build failures.
• Comfortable managing work via Jira across sprint cycles.
• Available during IST business hours, with some overlap for CST morning stand-ups.

NICE TO HAVE

• Terraform — for managing Snowflake infrastructure as code.
• Familiarity with dbt, Airflow, or Kafka in a data engineering context.
• Prior experience supporting a data platform or managing a helpdesk/request board.

WORKING STYLE & TEAM FIT

• Approaches problems creatively — explores alternative solutions before escalating.
• Collaborative and communicative — keeps the team informed and contributes to a transparent, open working environment.
• Comfortable using AI tools to accelerate troubleshooting and day-to-day work.
• Asks for help early and with enough context for the team to respond efficiently.