SMRE (Customer Care Executive) in Maruti Workshop, Delhi/NCR
Rohan Motors · Ghaziabad · onsite · Posted 65d ago
₹2.0L - ₹3.0L PA2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Call & remind customers about due services (Free/PM/AMC)
Follow up with customers who missed service schedules
Track lost customers and work to bring them back
Maintain updated customer database using DMS/CRM tools
Achieve monthly targets
Follow up with customers who missed service schedules
Track lost customers and work to bring them back
Maintain updated customer database using DMS/CRM tools
Achieve monthly targets
Required Candidate profile
Focus on increasing customer retention, promoting service offers, improving customer satisfaction, and driving service business growthSourced from naukri
Skills
SMRECustomer Service OperationsTelecallerCustomer Care ServiceCustomer Service Management
About Rohan Motors
Rohan Motors
Automobile
462
employees
1988
38 years old
Noida, Uttar Pradesh
India
₹3.4L PA avg
Avg at Rohan Motors
₹2L – ₹3L PA
This role
About
Rohan Motors is maruti suzuki authorised cars dealer in Noida, Delhi, Gurgaon Ghaziabad and Dehradun. They have 19 outlets in sales and 16 outlets in service under one roof
Industries
Automobile
Employee ratings
10 reviews
3.6/ 5
Culture
3.2
Career growth
3.1
Work-life
3.4
Employees rate it well for
Job Security37Overall Company36
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