SME MIS

Job Summary

As an integral member of Sales team, the MIS Analyst will be responsible for the design, development, implementation and support of critical Business Intelligence (BI) reports, Excel Reports, and other tools working with cross-functional teams.

Responsibilities

• Maintain contractual staffs productivity tracker
• Maintain count of hiring, salary details and joining details of contractual staff
• Automate reports to reduce man-hours spent on existing reports
• Develop MIS documentation to allow for smooth operations and easy system maintenance
• Provide recommendations to update current MIS to improve reporting efficiency and consistency
• Perform data analysis for generating reports on periodic basis
• Develop MIS system for customer management and internal communication
• Provide strong reporting and analytical information support to management team
• Generate both periodic and ad hoc reports as needed
• Understand customer problems and provide appropriate technical solutions
• Analyse business information to identify process improvements for increasing business efficiency and effectiveness
• Participate in cross-functional meetings to resolve recurring customer issues
• Provide customer support and assistance in issue troubleshooting and resolution
• Prepare and publish weekly and monthly Sales dashboards to management
• Update business on new changes in reports as and when introduced
• Regularly follow-up with business on report completeness accuracy

Requirements

• Ability to function effectively in an extremely dynamic industry
• Good interpersonal and communication skills, both verbal and written
• Proficient with MS Office Applications like Excel, Access etc. and being able to design reports and tools with VBA macros
• Knowledge of logical and physical data modelling concepts (relational and dimensional)
• Understanding of data integration issues (validation and cleaning), familiarity with complex data and structures
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams
• Requires strong analytical, conceptual and problem-solving abilities
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities

Location: Bangalore, Karnataka, India

Job Type: Full-time