GURUGRAM · FULLTIME
SME -Customer Support
Cyboard School
Gurugram · onsite · Posted 14d ago
Sourced from
₹3.0L - ₹4.2L PA1–3 yrsfulltimeGurugram
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Section · 01
About this role
Coordinate with Academic, and LMS teams, manage escalations, monitor performance, audit tickets, oversee student onboarding, track admissions and renewals, analyze absenteeism, and execute CRM campaigns to ensure service excellence
Sourced from naukri · view original
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Section · 02
Skills
Communication SkillsexcelCustomer Retentioncustomer satisfactionRetentionCustomer FocusOnboardingGrievance ManagementRenewalsUpsellEscalation Management
Section · Company
About Cyboard School
Cyboard School
EdTech
70
employees
2021
5 years old
Gurgaon / Gurugram, Haryana
India
₹3L – ₹4.3L PA
This role
About
Cyboard School is a high-growth startup democratizing quality education. Be part of the revolution reshaping the future of learning
Industries
EdTechEducation & Training
Employee ratings
41 reviews
4.0/ 5
Culture
3.7
Career growth
3.6
Work-life
3.5
Employees rate it well for
Learning5
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