SMB Sales Representative

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com http://surveymonkey.com.

What we’re looking for

As an SMB Sales Representative at SurveyMonkey, you will report directly to the SMB Sales Manager and join a high-energy, collaborative team. In this role, you will drive high-volume deal cycles, cultivate key customer relationships, and serve as a strategic partner to SMB leaders navigating critical business decisions. It is an exciting, high-impact opportunity to accelerate your sales career, directly influence revenue growth, and thrive in an innovative, supportive environment while leveraging AI and various Sales platforms to maintain a disciplined pipeline from initial prospecting through to close

What you’ll be working on

• Full-Cycle Sales Ownership: Manage the entire sales motion from initial prospecting and outbound outreach to consultative positioning, complex negotiation, and closing.

• Strategic Pipeline Development: Identify and qualify high-value prospects and expansion opportunities using tools like ZoomInfo and Outreach.

• Methodology-Driven Selling: Apply the Sandler selling methodology and MEDDPICC framework to uncover customer needs, map capabilities, and articulate ROI.

• Data-Informed Deal Management: Utilize Salesforce and Gong to track deal progress, maintain accurate forecasting, and refine strategies based on interaction insights.

• Territory Strategy: Prioritize accounts and manage multiple workstreams concurrently to consistently achieve quota and maintain a healthy pipeline.

We’d love to hear from people with

• B2B Sales Experience: 1-2+ years of full-cycle sales experience, specifically navigating complex organizational structures (experience selling to Marketing, HR, or IT is a plus).

• Proven Multi-Channel Prospecting: A track record of generating pipeline through outbound value-selling, inbound marketing leads, and product-led growth signals.

• Methodology Proficiency: Demonstrated success applying MEDDPICC or a comparable framework to manage stakeholders and close enterprise-level deals.

• Sales Tech Stack Expertise: Direct experience using Salesforce, Outreach, Gong, and ZoomInfo to manage a book of business.

• AI-First Mindset: Proactive in adopting AI productivity tools to automate administrative tasks, allowing for more "high-value" human interaction and deeper strategic account planning.

• Value-Based Selling Skills: Experience building formal business cases, developing internal Champions, and executing Mutual Action Plans (MAPs).

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Dublin office up to 1 day per week.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund https://www.surveymonkey.com/curiosity/the-c-h-o-i-c-e-fund-at-surveymonkey/ to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving https://www.surveymonkey.com/curiosity/25-anniversary-acts-of-giving/, opening new hubs in Costa Rica https://www.surveymonkey.com/curiosity/bringing-global-survey-tools-together-with-pura-vida-surveymonkey-launches-in-costa-rica/ and India https://www.surveymonkey.com/newsroom/expands-global-footprint-new-bengaluru-office/, crossing the threshold of 100 billion questions answered https://www.linkedin.com/posts/surveymonkey_this-week-were-celebrating-a-monumental-activity-7320476713241436160-1njI?utm_source=share&utm_medium=member_desktop&rcm=ACoAACXxneYBWR2gGWzCKIZny7jMucfLGW7KORE, and earning recognition as one of the Most Inspiring Workplaces across North America https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-na-2025/ and Asia https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-asia/.

We live our company values https://www.surveymonkey.com/curiosity/surveymonkey-company-values-refresh-2025/—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice https://www.surveymonkey.com/mp/legal/candidate-privacy-notice/. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.