SmartCOMM Developer

Role & responsibilities

• Develop and maintain customer communication templates using Smart Communications (SmartCOMM).
• Design dynamic, data-driven templates for documents such as statements, letters, and notifications.
• Work closely with business stakeholders to gather requirements and translate them into technical solutions.
• Perform template testing, debugging, and optimization for performance and accuracy.
• Support integration of SmartCOMM with backend systems using basic Java knowledge.
• Assist in deployment and environment management using AWS services.
• Troubleshoot issues related to document generation and formatting.
• Ensure compliance with branding and regulatory standards in all communications.
• Participate in code reviews, documentation, and best practice implementation.
• 4+ years of hands on experience with OpenText SmartCommunications / GMC Inspire
• Strong experience in template design, rule configuration, and data mapping
• Proficiency in SmartCOM Designer, Content Author, and Control Center
• Working knowledge of XML, XSD, XPath, XSLT
• Good understanding of document composition, formatting, and output management
• Experience in batch and on demand document generation