Site Reliability Engineering Lead_Truist

Job Description:

• The Site Reliability Engineering Lead is a senior hands on technical leader within the Corporate Technology and Operations organization
• This teammate is accountable for elevating the reliability resiliency and operational excellence of critical enterprise platforms across hybrid cloud and onprem environments

Key Responsibilities:

• Reliability Engineering Automation
• Architect and deliver automation solutions that eliminate toil reduce MTTR and increase service resilience
• Experience in Ansible Puppet or Chef is a plus
• Implement intelligent alerting anomaly detection and event correlation leveraging AI and AIOps tools
• Guide and enforce SLO SLI adoption across product teams ensuring metrics inform decision making and prioritization
• Utilize Infrastructure as Code IaC tools for automating deployment of assets within cloud tenants
• Observability Operational Excellence
• Ensure operational readiness of applications and platforms through resiliency testing chaos engineering and failure mode validation
• Cross Functional Leadership Influence
• Partner with Delivery Architecture Security and Risk teams to embed reliability and resilience into design and execution
• Standardization Documentation
• Develop maintain and enforce runbooks response playbooks and automated recovery patterns
• Follow best practices and internal processes for Non Functional requirements to improve resiliency and reliability
• Mentorship Technical Development
• Coach and mentor Associate Professional and Senior SREs to build technical depth and operational discipline
• Provide thought leadership in SRE methodologies cloud native operational patterns and automated reliability engineering
• Incident Leadership Production Operations
• Lead P1 P0 incident bridges and direct technical investigation efforts
• Perform hands on triage using logs traces metrics and application telemetry
• Drive mitigation recovery RCA development and follow through remediation
• Provide executive communications during major incidents
• Build operational automation based on recurring production issues
• Establish credibility through technical leadership during live service disruptions

Technical Requirements:

• 7 years of experience in Site Reliability Engineering DevOps Platform Engineering or Infrastructure Operations
• Deep hands on experience with distributed systems container orchestration Kubernetes and cloud native operational tooling
• Proficiency with automation and scripting languages Python Go PowerShell Ansible
• Strong understanding of observability platforms Splunk Dynatrace and event driven monitoring
• Proven leadership in major incident management and cross team technical coordination
• Strong grasp of networking Linux Unix internals and modern infrastructure patterns
• Excellent communication skills including executive level situational awareness during critical incidents
• Demonstrated ability to influence technical roadmaps and drive adoption of reliability best practices

Additional Responsibilities:

• Experience enabling large scale SRE transformations or modernization initiatives
• Demonstrated proficiency with GitLab Duo or similar AI technologies
• Familiarity with chaos engineering resilience assessments and service failure modeling
• Exposure to hybrid cloud and multi cloud operational frameworks
• Experience contributing to or leading Center for Enablement functions or Communities of Practice
• Expertise with highly regulated industries preferred

Preferred Skills:

Technology->Container Platform->Kubernetes,Technology->Devops->Ansible,Technology->DevOps->Site Reliability Engineering(SRE),Technology->OpenSystem->Python - OpenSystem