Site Reliability Engineer

Position Overview

This is a backend-focused SRE / DevOps Engineer role responsible for system reliability, stability, and automation across AWS-based environments.The person in this role ensures services are available, monitored, scalable and secure. They troubleshoot production issues, improve infrastructure, automate processes and work closely with internal product and engineering teams.No direct client-facing exposure. Strong operational mindset required.This is hands-on infrastructure and reliability engineering, not pure software development.

Key Responsibilities

• Maintain and support the products and data systems: proactively monitor events, investigate issues, analyse solutions, and drive problems through to resolution.
• Work with the product team to define application hardening and define opportunities for chaos engineering.
• Use operational tools and monitoring platforms to gain in-depth knowledge, understanding, and ongoing monitoring of system availability, performance, and capacity.
• Work with business partners to establish Service Level Indicators and Objectives (SLIs and SLOs).
• Implement an alerting strategy that makes alerts actionable and unique.
• Assist with the management and support of Unix/Linux servers that run Commodity Data custom services.
• Adhere to best practices, develop efficiencies, and improve the departments scalability.
• You will work very closely with other groups to resolve problems, deploy and release new products and create solutions to provide world-class service, solutions and support.

Required Qualifications

Must Have:

• A Bachelor’s degree in Computer Science.
• 5+ years of experience in DevOps / SRE / Infrastructure roles
• Strong Linux systems administration experience
• Hands-on AWS experience (EC2, IAM, VPC, S3, CloudWatch etc.)
• Proven experience building or configuring infrastructure in AWS
• Strong scripting skills in Python
• Strong Bash scripting skills
• Production-level troubleshooting and incident resolution experience
• Systems administration-level knowledge of Linux operating systems.
• Experience with CI/CD tools (Jenkins preferred)
• Understanding of DevOps principles and automation practices
• Good communication skills in English
• Solid understanding of system monitoring and alerting
• Very passionate about staying current on trends and best practices in software development and management.
• A high degree of self-motivation and the ability to adapt quickly to new tasks.
• Ability to work in a collaborative team environment.

Nice Have:

• AWS certification(s)
• Experience defining SLIs / SLOs
• Experience designing alerting strategies
• Experience with chaos engineering concepts
• Windows systems knowledge
• Exposure to relational databases (SQL, MySQL, Oracle)
• Good knowledge of programming in one or more popular languages such as Java, C#, JavaScript, Ruby, PowerShell, etc.
• Experience managing AWS permissions and IAM policies
• Experience improving scalability and performance of systems

Why Join Zema Global?

• Global Impact Shape the future of energy, commodities, and financial markets through innovative technology.
• Innovation at Scale Work with cutting-edge software, advanced analytics, and complex data that solve real-world challenges.
• Career Growth Join a fast-growing global organization where your ideas, development, and career progression are valued.
• Exceptional People Collaborate with talented colleagues and industry experts across North America, Europe, and Asia.
• Meaningful Ownership Take ownership of your work, influence strategic initiatives, and make a measurable impact on our customers and business.
• One Global Team Be part of a collaborative culture built on trust, respect, and our values: Think Big. Make It Happen. Win as One.

Equality, Diversity & Inclusion

Zema Global is committed to building an inclusive workplace where everyone can thrive. We encourage applications from all qualified candidates regardless of background or protected characteristic.