Site Reliability Engineer

Summary
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale Imagine what you could do here.

Emerging Technology Services team productizes upcoming software and evangelizes it to the Apple community. We are an SRE/DevOps/Operational Intelligence team rolled into one. The platforms and software trends that we create are technology pillars that support Apple. From eCommerce to reporting systems we make it seamless for disparate systems talk to each other at an unfathomable scale and speed. From Load Balancers, perimeter security, to Integrations and API gateways we support and help adoption of platforms.

Description
The SRE Engineer position will be part of a horizontal Platform Engineering Ops group focused on a breadth of technologies and applications including very highly scalable distributed applications. The position requires strategic engineering and data science skills, along with hands-on technical work. The candidate will get to explore and learn about security domain, participate in building machine learning pipelines, phish/fraud/anomaly detection models, crypto strategies for privacy, apply data science skills to petabytes of data.

As a member of our fast-paced group, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to surprise and delight billions of Apple's customers every day! If you're excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple will be your dream job!

Responsibilities

• Reviewing hardware, software infrastructure and application functionality for identifying and optimizing performance bottlenecks.
• Developing and maintaining application services and driving incident management.
• Designing and implementing comprehensive monitoring for applications, integrations and anomalies
• Involved in implementation and rollout of high performance, large scale security platforms
• Onboard, maintain expansive data pipelines for various security platforms
• Involved in analysis and troubleshooting of security detections to minimize false positives and improve detection
• Working closely with Cross functional IT organization, Business group, Apple's production support team, application engineers, systems engineers, database administrators and QA team to effectively ensure implementation and reliability of Platforms/Applications.
  
  

Minimum Qualifications

• 15+ years of experience in software engineering.
• Hands on experience with automation tools (e.g., Ansible, Terraform).
• Strong programming and scripting fundamentals (Java/JEE/Python/Bash/LUA).
• Experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, Cloudwatch).
• Strong relational and Non-relation Database fundamentals with hands on PL/SQL experience.
  
  

Preferred Qualifications

• Strong analytical skills.
• Java and JVM technologies runtime configurations and troubleshooting is a plus.
• Familiarity with Modern web services architectures, cloud platforms such as AWS, GCP, Azure and distributed storage systems (ScaleIO, Amazon S3)
• Understanding of CI/CD, Release Engineering and DevOps.
• Good understanding of various machine language algorithms and patterns is desired
• Cryptographic algorithms.
• In-depth experience in writing, understanding and reverse engineering regular expressions to detect patterns.
• Strong understanding of how TLS, mTLS and various industry standards for secure communications over the wire.
• Skilled in researching and understanding vulnerabilities and threats posted in open forum and translate them into system design/implementation to detect and prevent them.
  
  

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

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