Site Reliability Engineer

We are seeking a Software Engineer 3 (SRE) to join our Infrastructure Reliability Engineering team. This role sits at the center of platform resilience-ensuring high availability, performance, recoverability, and operational maturity across JumpCloud's production systems. This is not a traditional operations role.

Our SREs are engineers first: designing automation, building observability frameworks, defining reliability standards, and reducing operational toil through code. You will build and scale cloud-native infrastructure, participate in incident management, and implement reliability best practices across our directory platform and microservices.

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected to be ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.