Site Reliability Engineer

Role :

Site Reliability Engineer

Required Technical Skill Set :

Azure/GCP, .NET, DevOps Practices, ITIL, ReactJS, React Native, NodeJS, Terraform/Ansible, Python, C#, Kubernetes, Splunk, Dynatrace. 

Desired Experience Range:

8years 10 years

Location of Requirement 

Bangalore

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

• Work in a cross functional team working with Reliability as Expertise in a product or a product area.
• Apply Reliability engineering practices with support from SRE governance teams. 
• 5+ years of experience in Site Reliability Engineering, maintenance & operations and/or development. 
• Strong working experience eCommerce. 
• Strong working experience in DevOps practices (automated testing, CI/CD etc.). 
• Experience within solutions architecture and how to fast pinpoint causes of issues. 
• Experience from working with API-based frameworks (e.g., Commerce tools or Fabric is ideal). 
• Experience in building CI/CD workflows using GitHub Actions. 
• Experience of maintaining/supporting and/or developing desktop and mobile applications. 
• Experience working on cloud-based infrastructure e.g., Azure and GCP. 
• Experience in provisioning Infra resources leveraging Infra as Code (Terraform / Ansible). 
• Experience from ITIL support processes and ITSM tools (e.g., ServiceNow) in a microservices context. 
• Experience in monitoring tools (Splunk, Grafana etc.). 
• Experience working through SRE Metrics such as SLI, SLO and Error Budget. 
• Experience with managed cloud Kubernetes services (e.g. AKS, GKE). 
• Ensure delivery quality and supply KPI reporting. 
• Collaborate closely within product teams to ensure predictable operations and minimal disruptions to Production. 
• Collaborate closely within your Capability, share best practices as well as discuss and improve on operations ways of working. 
• Technical analysis, troubleshooting of complex issues/Incidents in production. 
• Improve monitoring performance by focusing on preventive measures. 
• Product Improvements (code & log analysis). 
• Continuous improvement on proactive monitoring, housekeeping automation to proactively detect and avoid incidents. 
• Automate processes impacting development and production leveraging tools and building scripted solutions. 
• Participate in On-Call technical support to resolve business critical incidents. 

Good to have

• Familiarity with common tech stacks in Headless Ecommerce is a nice to have. 
• Knowledge of design principles and fundamentals of solutions architecture is a plus. 
• Understanding of performance engineering (Application Reliability). 
• Knowledge of multiple front-end languages and libraries (ReactJS, React Native, NodeJS). 
• Knowledge of Azure DevOps and/or other cloud environments is nice to have. 
• A passion for problem solving with strong analytical capabilities. 
• Stay current on technical trends to suggest innovative tools and approaches to interesting problems. 
• Knowledge on at least one of {Python, Ruby, Java, C#, Go} at an intermediate level.