Site Reliability Engineer

Job Description Summary

An SRE will focus on monitoring and improving the SLO of their cloud infrastructure services whilst working under the guidance of senior SRE colleagues.

Job Description

• Years of exp - 3 - 5 years
• Must have Skill - Experience in Dynatrace would be desirable; Experience with AI would be desirable; Experience of Automation would be desirable.
• Tracks budgets and brings variances to the attention of senior colleagues while working within established budgeting systems.
• Meets customer needs related to simple products and services while following standardised protocols and/ or provides back-office support to a customer advisor team.
• Delivers prescribed outcomes by working as directed within established data management systems and procedures.
• Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
• Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services.
• Reviews non-compliance issues within current IT Security processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline.
• Helps others use and benefit from the existing knowledge management systems.
• Responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities, coaching others when required.
• Investigates questions related to existing programmes, processes and procedures.
• Analyses customer needs and defines and delivers prescribed products by performing designated development/engineering activities using established systems.
• Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers.
• Keeps track of risk parameters and identifies and reports any major deviation to more senior colleagues while working within established risk management systems.
• Uses product specifications to design test procedures and standards.

Working Arrangements

Hybrid Working

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