Site Reliability Engineer

Job Summary

We are looking for an extraordinary DevOps engineer with experience building large- scale data platforms, analytics tools, and solutions that can take our environment to the next level. You thrive in a high-demand, fast-moving setting: you prioritize well, deliver ahead of schedule, work independently, and raise the people around you. You will operate and improve services within a very large-scale, highly available Big Data ecosystem supporting Exabytes level of data with sustained, rapid growth. Your work directly enables the engineering and operations teams that build every Apple product.

Responsibilities

• Own the reliability, performance, and scalability of services and infrastructure within the Insight ecosystem with a build-to-manage mindset applied to design, deployment, and ongoing operations
• Drive automation that reduces operational toil and improves ecosystem stability
• Instrument services for deep observability: dashboards, meaningful alerts, runbooks, and clearly defined SLOs and SLIs that give the team and stakeholders an accurate view of ecosystem health
• Partner with incident management to drive effective incident response and conduct thorough post-incident reviews; translate findings into architectural and operational improvements that prevent recurrence
• Build and advance AIOps capabilities across the ecosystem developing AI- driven alerting, anomaly detection, LLM-assisted operational tooling, and automated incident triage that measurably improve observability and response
• Collaborate with cross-functional engineering teams across Apples global manufacturing services, communicating effectively across time zones and cultures

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