Site Reliability Engineer (SRE) – Application Support & DevOps (L2)/Senior Platform Site Reliability Engineer (AWS Kubernetes & AI Platform)

About the Company Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd

Teamware Solutions (a division of Quantum Leap Consulting Pvt. Ltd.) is a 20+ year industry leader providing IT staffing and consulting services, supporting 4000+ professionals across India, the USA, the Middle East, and APAC for leading GCC clients.

About the Role We are hiring a

Site Reliability Engineer (SRE) – Application Support & DevOps (L2)/Senior Platform Site Reliability Engineer (AWS Kubernetes & AI Platform)

• Location: Bangalore
• Work Model: Hybrid
• Experience: 5 to 10 years
• Notice Period: Immediate - 15 days

1.Senior Platform Site Reliability Engineer EXPERIENCE 6–10 yrs FOCUS K8s • AWS • AI Platform We are hiring two Senior Platform Site Reliability Engineers for the L7 BAU team within PR&D. This is a deep platform and performance-engineering role — owning production Kubernetes, AWS infrastructure, and the reliability of LLM-backed and agentic services in a regulated environment. It goes well beyond standard SRE: we are looking for an engineer who tunes clusters, diagnoses memory and runtime behaviour, and operates AI platform workloads at production scale.

Mandatory Skills Deep AWS expertise — End-to-end production deployment on AWS is a must — EC2, ECS, EKS, Lambda, S3, IAM, RDS, API Gateway, VPC, EFS, SNS, SQS, EventBridge, CodeBuild. Kubernetes (deep & mandatory) — Production EKS ownership — cluster configuration (CPU/ RAM sizing, node groups, autoscaling), workload fine-tuning (requests/limits, HPA/VPA, eviction policies), and hands-on Helm chart management. Memory expertise — Container vs. runtime memory models, OOMKill diagnosis, cgroup behaviour, JVM/Python heap tuning, and database buffer-pool configuration. Serverless fine-tuning — Lambda memory/concurrency/cold-start optimization, ECS/Fargate task sizing, and serverless cost-performance tradeoffs. Database operations — Running and tuning RDS or equivalent in production; StatefulSet-based DB deployments in K8s a strong plus. AI platform & MCP environment — Hands-on deployment or operation of LLM-backed services, MCP servers, or agentic pipelines on cloud infrastructure.

Core Requirements 5–10 years in software development, DevOps, SRE or production support roles. Working knowledge of GCP and/or Azure — multi-cloud integrations, platform differences, hybrid workloads. CI/CD with GitHub Actions, Jenkins or GitLab. Scripting proficiency in Python and/or Bash; YAML fluency. Terraform and/or CloudFormation for infrastructure provisioning. ITIL framework across Incident, Change, Problem and CAPA management. Monitoring with Splunk and/or Grafana — including infra-level resource and memory dashboards. ServiceNow and JIRA; strong ITSM discipline. Bachelor’s degree or equivalent practical experience.

2.Site Reliability Engineer (SRE) DevOps & Production Support • Regulated Environment EXPERIENCE 5–10 yrs DISCIPLINE SRE / DevOps / App Support EDUCATION Bachelor’s or equivalent We are hiring two Site Reliability Engineers to maintain the reliability, availability and performance of PR&D applications within a regulated (GxP) environment. The role blends hands-on DevOps and production support with reliability engineering practice — keeping services healthy, resolving incidents, and continuously improving operations under ITIL governance.

Must-Have Skills Production/Application support experience with the ITIL framework — Service Mgmt, Incident Mgmt, Change Mgmt, Problem Mgmt & CAPAs. AWS services: EC2, IAM, S3, API Gateway, CloudFormation, VPC, ECS, EKS, EFS, Lambda, SNS, SQS, EventBridge, RDS, CodeBuild. Docker, Kubernetes (EKS) and Helm. Monitoring tools — Splunk and Grafana. Code modification across Python, React, GraphQL and REST APIs; microservices architecture and REST web services.

Basic Qualifications Bachelor’s Degree (or equivalent work experience). 5–10 years of experience in the software development life cycle / Agile methodologies. Strong experience in software engineering, SRE, DevOps or production support roles. Hands-on experience with system integration and support.

Please let me know if you are interested in this position and send me your resume to netra.s@twsol.com