Site Reliability Engineer, Customer Systems

Site Reliability Engineer, Customer Systems. Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the worldJoin Apple s Information Systems and Technology (IST) organization. IST is the engine behind everything Apple does for customers and for the people who build for them. It s Apple s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IST makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scaleImagine what you could do here. Customer Systems is part of IST and drives the technology behind Apples customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCares online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.