Site Reliability Engineer - Assistant Manager

Job Title: SRE

Department: APS CARDIF APAC

About Business line/Function: CARDIF

Position Purpose: IT OPS

Responsibilities

Direct Responsibilities

Share common objectives of availability and performance of the production with the development teams.

Anticipate And Keep Under Control The SLO (Service Level Objectives) Risks And Impacts Of The Active's Services Related To Operations Within His Scope By

• End‑to‑end service ownership – partner with development squads from project scoping onward to embed reliability, security, and cost‑efficiency into design.
• Automation first – design, build and maintain reusable CI/CD pipelines (Jenkins, Argo CD, GitLab CI) and configuration‑as‑code artefacts (Ansible, Helm) that replace manual steps.
• Platform evolution – continuously assess existing tooling, identify technical debt, and deliver concrete improvements (e.g., refactor scripts to Python, migrate legacy jobs to container‑native runners).
• Resilience engineering – implement SLO/SLA monitoring, error‑budget tracking, and automated remediation (self‑healing, chaos testing).
• Incident leadership – lead rapid response, conduct root‑cause analysis, and publish post‑mortems with actionable recommendations.
• Knowledge sharing – produce run‑books, internal training, and reusable modules for the SRE guild and wider community.
  
  

Contributing Responsibilities

Escalating Proposals To Improve Application Production Services As Part Of a Continuous Improvement Process; Identifying Best Practices And Sharing Them Within Your Entity And Within The Group. Ensuring That Up-to-date And Validated Installation And Operating Documentation Is Available;Providing The Team With The Right Expertise / Production Services

• Service monitoring
• Technical environments (Production and non-Production);
  
  

Facilitating solution deployment

Technical & Behavioral Competencies

The SRE is responsible for maintaining the production platform's availability, integrity, resilience and quality by defining and monitoring service‑level objectives (SLOs) that reflect relevant trade and customer indicators, and by rebuilding services when incidents occur using appropriate resources.

It fosters a DevOps culture that collaborates closely with development and operations teams to anticipate the impact of planned changes, incorporates operational constraints early, and ensures proper monitoring, alerting and visual score‑cards that reflect user‑experience health for informed decision‑making.

Continuous improvement is driven through the identification and prioritisation of automation and industrialisation pathways, the creation of maintainable automation scripts, and agile‑aligned development practices to optimise resilience, performance and cost.

The SRE also manages security, obsolescence and non‑conformities, securing budgeted remediation in coordination with production and IT business lines, while contributing to the community by producing training documentation, reusable learning content and analytical post‑mortems.

Specific Qualifications

The SRE at Technology Office & Expertise is the key user for improvement of all the tools and services provided by the team.

Technical Skills

Skills Referential (Required knowledge, skills and abilities)

• Kubernetes (cluster design, operators, Helm)
• Docker / OCI containers
• GitOps – Argo CD, GitLab CI, Jenkins pipelines
• Infrastructure as Code – Ansible, Terraform, Helm charts
• Linux system administration (Bash, Python scripting, performance tuning)
• Python – automation scripts, API integrations, tooling
• Observability – Dynatrace, Prometheus, OpenSearch or similar monitoring tools
• Cloud networking – firewall, service mesh, security (Vault)
• Software‑development experience – Experience with design, build, test, and ship production services (e.g., micro‑services, APIs, libraries). Ability to write clean, maintainable code and to use version‑control, CI/CD, and testing practices as part of reliability work.
  
  

Behavioral Skills

• Proactive - anticipates problems and initiates improvements
• Strong collaboration - works cross‑functionally with dev & ops
• Client Focused - understands business impact of reliability
• Creativity & Innovation / Problem Solving
• Strong production and operations mindset
• Continuous learning
• Ownership mindset
• Agile mindset
• Resilience
  
  

Education Level:Master's degree

Location: Chennai

About BNP Paribas Group

BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.