Site Reliability Engineer 2

About us

slice

slice's purpose is to make the world better at using money and time, with a major focus on

building the best consumer experience for your money. We've all felt how slow, confusing, and complicated banking can be. So, we're reimagining it. We're building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us.

Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, and slice business are designed to be simple, rewarding, and completely in your control. At slice, you'll get to build things you'd use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.

We're backed by some of the world's leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.

About the role

We are looking for a Site Reliability Engineer to help us build functional systems that improve customer experience. Site Reliability Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. Ultimately, you will execute and automate operational processes fast, accurately, and securely.

What You'll Do

• Operate and maintain production cloud infrastructure with a strong focus on availability, stability, and risk reduction.
• Execute infrastructure and configuration changes following approved patterns, standards, and change processes.
• Support Kubernetes-based production workloads, including deployments, scaling, and day-2 operations.
• Monitor system health using metrics, logs, and alerts, and proactively identify reliability risks.
• Participate in incident response, troubleshooting, and recovery activities for production systems.
• Assist in root cause analysis and implement preventive actions from post-incident reviews.
• Implement automation for operational tasks(runbooks, scripts, Terraform changes) to reduce manual effort.
• Help enforce security, compliance, and governance controls required for a regulated banking environment.
• Maintain and improve runbooks, SOPs, and operational documentation.
• Collaborate with DevEx and application teams to ensure production readiness of services.

What We're Looking For

Must-Have

• 3-5 years of experience in SRE / Infrastructure / Production Operations roles.
• Strong understanding of Linux system sand hands-on troubleshooting experience.
• Solid understanding of networking fundamentals(DNS, HTTPS, TCP/IP).
• Hands-on experience with AWS in production environments.
• Working knowledge of Kubernetes and containerized workloads.
• Experience with monitoring and alerting systems(Prometheus, Grafana, ELK/OpenSearch).
• Experience with Terraform and Git for infrastructure changes.
• Ability to write automation scripts(Bash; Python/Go is a plus).

Good-to-Have

• Exposure to high-availability and disaster recovery setups.
• Experience with web servers(nginx, Apache).
• Basic knowledge of databases(MySQL, PostgreSQL, MongoDB).
• Exposure to security and compliance controls in regulated environments.

Life at slice

Life so good, you'd think we're kidding:

• Competitive salaries. Period.
• An extensive medical insurance that looks out for our employees & their dependents. We'll love you and take care of you, our promise.
• Flexible working hours. Just don't call us at 3AM, we like our sleep schedule.
• Tailored vacation & leave policies so that you enjoy every important moment in your life.
• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
• Learning and upskilling opportunities. Seriously, not kidding.
• Good food, games, and a cool office to make you feel like home. An environment so good, you'll forget the term colleagues can't be your friends