Site Payments Associate II - FSP

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Summarized Purpose:

Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.

Essential Functions:

• Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
• Ensures adherence to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
• Builds and manages relationships with study sites and interfaces, on occasion, with clients for payment-specific issues.
• Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately.
• Trains study teams on site payment processes, including setting expectations around site payment requirements and deliverables.
• May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
• May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.

Education and Experience:

Bachelor's degree preferred

2 to 4 years of experience in clinical trial/site payment related experience is required.

Knowledge, Skills and Abilities:

• Solid organizational skills and strong attention to detail
• Capable of handling multiple timeline-sensitive tasks efficiently and effectively
• Flexible and able to reprioritize workload to meet changing project needs
• Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems
• Capable of working independently and as a team member
• Solid communication skills, which includes English language (oral, written), and other languages would be an advantage (where applicable)
• Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
• Familiarity with ICH Good Clinical Practices, country regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout
• Capable of effectively analyzing project-specific data/systems to ensure accuracy and efficiency