Site Payment Specialist

*** IMMEDIATE & 30 DAYS JOINERS ONLY*****

Site Payment Specialist - Investigator Grants & Clinical Payments

We are a technology-led healthcare solutions provider driven by our purpose to enable healthcare organizations to be future ready. Indegene offers accelerated, global growth opportunities for talent that is bold, industrious, and nimble, combining the reliability of a well-established organization with the excitement of entrepreneurship.

Role Details

Indegene Grade

A2

Function

Clinical Finance / Site Payments / Investigator Grants

Employment Type

Indegene Employee or Consultant engaged by Indegene

Reporting To

Associate Manager - Site Payments / Manager - Site Payments

Location

India (preferred) / Hybrid

Time Zone Support

US and EMEA overlap as required

Purpose

The Site Payment Specialist is an individual contributor responsible for the accurate, timely, and compliant execution of investigator and site payments for assigned clinical studies. The role independently manages payment activities, validates payment triggers, maintains payment records, resolves discrepancies, and ensures adherence to contractual, financial, and regulatory requirements.

Key Responsibilities

• Manage end-to-end investigator grant and site payment activities for assigned clinical studies.
• Review and validate visit, milestone, subject, and pass-through expense data used as payment triggers.
• Prepare, maintain, and update payment trackers, ensuring completeness and accuracy of payment records.
• Coordinate with Clinical Operations, Data Integration, Site Contract, and Finance teams to support timely payment processing.
• Reconcile payment records against approved budgets, invoices, and payment confirmations.
• Respond to investigator site queries and resolve payment discrepancies within defined SLAs.
• Ensure payments are processed in accordance with executed Clinical Trial Agreements, approved site budgets, and applicable controls.
• Maintain audit-ready documentation, including payment calculations, approvals, reconciliations, and supporting evidence.
• Support audits, inspections, sponsor reviews, and internal quality reviews.
• Participate in transition, parallel run, system change, and process improvement activities.

What You Will Bring to the Role

• Hands-on experience in investigator grant or site payment operations.
• Working knowledge of clinical trial workflows, site contracts, budgets, and payment schedules.
• Familiarity with EDC, CTMS, payment platforms, ERP systems, and tracking tools.
• Strong attention to detail, reconciliation skills, and ability to manage multiple payment cycles.
• Effective communication skills for interaction with investigator sites and cross-functional teams.
• Basic understanding of audit readiness, data privacy, and payment compliance requirements.

Your Experience

• Bachelor's degree in Finance, Life Sciences, Business Administration, or a related field.
• 2-4 years of experience in clinical trial payments, site finance, or investigator grant management within a CRO, pharmaceutical, biotech, or healthcare organization.
• Experience supporting global or multi-country clinical studies is preferred.
• Proficiency in Microsoft Excel and experience working with clinical payment, CTMS, or EDC systems.

Success Measures

• On-time and accurate processing of investigator grant payments for assigned studies.
• Low rate of payment discrepancies, rework, and overdue queries.
• Complete and audit-ready payment documentation.
• Positive feedback from investigator sites and internal stakeholders.

Equal Opportunity

Indegene is proud to be an Equal Employment Employer and is committed to a culture of inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.