SIEM & SOAR Implementation SME

Company Description TechOwl is a CERT-In empanelled and ISO 27001 certified cybersecurity company focused on intelligent detection, automated response, and continuous security operations. Since 2014, the organization has delivered next-generation cybersecurity solutions powered by SIEM/SOAR integrations, 24/7 SOC operations, TechOwl Shield, and Complython to help clients strengthen resilience and streamline compliance. TechOwl’s expertise includes real-time threat monitoring, dark web surveillance, phishing takedowns, incident response, vulnerability assessments, and compliance automation for frameworks such as SOC 2, ISO 27001, and RBI guidelines. Backed by certified cybersecurity professionals, TechOwl serves over 100 clients with a 99.9% customer satisfaction rate across enterprises, MSSPs, fintech, telecom, healthcare, and e-commerce sectors in Asia, the Gulf, Africa, and Southeast Asia.

Role Description The SIEM & SOAR Implementation SME is a full-time, on-site role Hybrid. This role is responsible for leading end-to-end implementation and configuration of SIEM and SOAR platforms, including requirements gathering, solution design, deployment, and post-implementation support. Day-to-day activities include creating and tuning correlation rules and playbooks, integrating security tools and data sources, and collaborating with SOC teams to optimize alerting, automation, and response workflows. The role involves working closely with client stakeholders to understand their security environment, ensure high customer satisfaction, and provide best-practice guidance on use cases, dashboards, and reporting. The SME also documents implementation processes, contributes to continuous improvement of implementation methodologies, and supports knowledge transfer and training for internal and client teams.

Qualifications

• Strong analytical skills to interpret security events, design effective use cases, and optimize SIEM/SOAR configurations.
• Demonstrated focus on customer satisfaction and customer service in solution delivery and post-implementation support.
• Hands-on experience in software implementation, preferably with SIEM and SOAR platforms, including integration with multiple security and IT systems.
• Excellent communication skills for collaborating with technical and non-technical stakeholders, conducting workshops, and preparing clear documentation.
• Relevant experience in cybersecurity operations, such as SOC environments, incident response, or threat monitoring.
• Knowledge of common security frameworks and regulatory requirements (e.g., ISO 27001, SOC 2, RBI or similar standards).
• Familiarity with scripting or automation (e.g., Python, PowerShell, or similar) to support playbook development and integrations is an advantage.
• Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field, or equivalent practical experience.