Siebel Business Analyst

Role & responsibilities

Role Summary

The candidate should possess strong knowledge of Siebel OOB (Out of the Box) Financial functionalities and hands-on experience in integration with Oracle FLEXCUBE across banking products such as CASA, Deposits, and Loans.

The role requires close interaction with Business Users, Product Owners, Architects, Integration teams, and Development teams for requirement gathering, solution design, process mapping, and functional delivery.

Key Responsibilities

• Work extensively on Siebel Financial Services (FINS) modules and OOB capabilities.
• Perform gap analysis between business requirements and Siebel OOB functionalities.
• Prepare:
• BRD (Business Requirement Document)
• User Stories
• Process Flows
• Use Cases
• Functional Design Documents
• Coordinate with business stakeholders, architects, development, QA, and integration teams.
• Support end-to-end implementation lifecycle including:
• Understand and map banking products and processes within Siebel CRM and FLEXCUBE.
• Conduct workshops and business discussions with banking stakeholders.
• Support data mapping, field mapping, validation rules, and process flows.
• Ensure compliance with banking and financial operational processes.

Mandatory Skills

Siebel CRM Skills

• Strong experience in:
• Siebel Financial Services Application (FINS)
• Siebel OOB Financial Processes
• Siebel Data Model
• Siebel Configuration understanding
• Workflow understanding
• Strong understanding of:
• Customer onboarding
• Account servicing
• Relationship management
• Financial product lifecycle

Banking Domain Expertise

Candidate must have strong functional knowledge of:

Banking Products

• CASA (Current Account & Savings Account)
• Retail Deposits
• Corporate Deposits
• Loans

Banking Functional Areas

• Customer Information Management
• Standing Instructions
• Payment & Collection
• Signatory Management
• Account Transactions (TRX)
• Deposit Schedule Management
• Loan Schedule Management

Nice to Have Certificate / Skills

• Siebel Business Analyst Certificate
• CSW (Customer Service Workflow)
• Banking CRM transformation programs
• Agile/Scrum delivery model
• Oracle Banking ecosystem knowledge
• UAT coordination and stakeholder management

Preferred candidate profile