Showroom Sales Executive

Role & responsibilities

• Handle walk-in, online, and client enquiries related to curtains, fabrics, blinds, and soft furnishing solutions.
• Understand customer requirements and recommend suitable curtain fabrics, styles, colours, textures, and designs.
• Demonstrate strong knowledge of curtain fabric types, quality, usage, and applications.
• Advise customers on different curtain styles, pleats, headings, linings, and accessories.
• Understand and explain curtain stitching and finishing requirements.
• Take/coordinate fabric measurements and calculate fabric consumption as per the required curtain style.
• Guide clients regarding lining, tracks, rods, accessories, and other window-furnishing requirements.
• Assist clients in fabric selection and colour coordination with their interiors.
• Prepare quotations and follow up with customers until order closure.
• Convert enquiries and showroom visits into sales while achieving assigned targets.
• Maintain regular follow-ups with existing and prospective customers.
• Coordinate with the design, stitching, production, and installation teams for customized curtain orders.
• Coordinate for measurements, fabric availability, stitching, quality checking, dispatch, and installation. Ensure orders are processed accurately and delivered within committed timelines.
• Coordinate with logistics/dispatch teams and keep customers updated regarding order status.
• Maintain proper records of enquiries, quotations, orders, follow-ups, and sales.
• Handle customer concerns professionally and ensure a smooth customer experience.

Preferred candidate profile

• Strong knowledge of curtain fabrics and soft furnishings.

• Knowledge of curtain stitching, styles, pleats, and finishing.

• Understanding of fabric measurement and consumption.

• Knowledge of curtain lining and accessories.

• Good understanding of fabric selection and interior colour coordination.

• Strong customer handling and sales skills.

• Good communication, negotiation, and relationship-building skills.

• Ability to understand customer requirements and suggest appropriate solutions.

• Presentable and well-groomed personality.

• Target-oriented and proactive approach.