Showroom Manager

Role & responsibilities

Job Description Showroom /Store Manager

Experience: 3- 6 years

Location: Mumbai - Andheri West

Education: Any Graduate

Key Responsibilities:

• Engage with walk-in customers, making them feel comfortable and educating them on complete product range of Wardrobes, Doors, Wall Panel, Partitions & Cubicles.
• Provide customers with a full product range experience, showcasing the value and benefits of our product range
• Educate customers about the USPs, competition bench-marking, and value propositions
• Gather and provide customer leads to the sales team for follow-up and conversion
• Ensure the sales team follows up with customers after their visit, guiding them through to the purchase
• Introduce and promote new products, educating customers on their benefits and unique selling points
• Ensure customer satisfaction meets or exceeds targeted levels.
• Support sales efforts by ensuring targeted customer conversions
• Manage the display of products and provide feedback on product displays
• Maintain the highest standards of cleanliness and upkeep the store.
• Manage inventory, ensuring 100% stock accuracy and timely stock reconciliation
• Ensure revenue generation for different verticals as per defined targets
• Coordinate, collaborate with various stake holders for site visits, material availability & sales closure

Preferred candidate profile

Key Attributes:

• Prior experience in luxury retail or high-end segment sales or preferred in product range of Wardrobes, Doors, Wall Panel, Partitions & Cubicles
• Strong ability to identify and create customer needs, offering tailored solutions
• Ability to generate leads, support sales conversions, and achieve defined sales targets
• Proven track record in brand building and customer relationship management
• Excellent communication skills to effectively engage with customers and the sales team