Shopify Expert

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

We're looking for a detail-oriented, organized professional to help manage our online store on Shopify. This person will be responsible for keeping our product catalog accurate, up to date, and fully reflected online — including uploading new products, managing inventory, and ensuring the customer-facing site is always error-free and current.

Upload new products to Shopify, including titles, descriptions, images, pricing, variants (size/color/etc.), and SEO-friendly metadata.

Monitor and update inventory levels to ensure accuracy across the site and prevent overselling or stockouts.

Regularly audit the storefront to confirm all products are live, correctly categorized, and appearing in the right collections/pages.

Identify and fix discrepancies between backend inventory and what's shown online (e.g., missing images, incorrect pricing, broken links, out-of-stock items still listed as available)

Organize and maintain product collections, tags, and categories for easy site navigation

Perform routine quality checks on product pages (formatting, spelling, image quality, correct sizing charts, etc.)

Assist with basic troubleshooting of storefront issues and escalate technical problems as needed

Support seasonal updates, promotions, and sales by ensuring pricing and product visibility are correctly reflected

Assist with order management, customer inquiries related to product availability, etc.

Qualifications

Prior hands-on experience managing a Shopify store (required)

Comfortable navigating the Shopify admin dashboard, including Products, Inventory, and Collections sections

Basic understanding of product data structure (SKUs, variants, tags, metafields)