Shift Support MES Executive - Contractual

Main Purpose of Job

To ensure maximum availability of MES Application and Related IT Infra Devices, which are essential for the manufacturing processes, covers from Row Material Handling to Final Finish Product Handling. Ensure all safety requirements are complied.

Role & responsibilities

• Ensuring MES (Manufacturing Execution System) Availability above 99.9%.
• Attending breakdown calls and providing on spot solutions.
• Escalate the issue to next level (L2 Support) team, if not able handle.
• Database Query Execution & Application logs analysis.
• Machine and MES Interface Validation and Configuration, if needed.
• Supporting electrical team by explaining machine interface if the issue is related with SCADA / PLC.
• Report if any Bug is being observed in IT based applications during routine operation and analysis.

Skills & Knowledge Requirement

Conceptual Knowledge of Operating System, Virtual Machines, Application / Web-based applications and Databases. Basic Knowledge on computer hardware names Basic Knowledge on (OS) Operating System Basic Knowledge on IT VLAN, wi-fi / Bluetooth Network. Basic Knowledge on RFID & Barcode Scanners, Good knowledge on more than one IT languages, a. Java (core / script) b. SQL / MySQL