Shift Manager

Overview:

The Data Center Shift manager will be responsible for Data Center Engineering Operations within a Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

Requirements & Responsibilities:

• Responsible for the on-site management of COLO/DC contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance.
• Generate change management requests & incident management tickets for Data Center facility.
• Work with DCO managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Establish documentation relevant to business & facility operations.
• Responsible for the installation of the racks and the provision of power/cooling.
• Manage routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Assist in the design, implementation, commissioning and build out of new facilities.
• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Management of the DC, in the provision of infrastructure & inventory asset management.
• Conduct monthly operational meetings with vender management.
• Review COLO/DC contract compliance & ensure all SLAs are achieved.
• Business interface with COLO/DC Management for day to day operational requirements.
• Assist in recruiting efforts.
• Manage COLO/DC to resolve of any infrastructure engineering issues.
• Delivery of exceptional customer service and satisfaction.

Education & Experience Credentials:

• Bachelors Degree Or Diploma in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
• High/Low Voltage electricians license
• Team management skill and experience