Shift Manager

Role & responsibilities

• Manage day-to-day operations during assigned shifts.
• Supervise, train, and motivate crew members.
• Ensure excellent customer service and resolve customer concerns promptly.
• Monitor food quality, hygiene, and safety standards.
• Handle cash, billing, and shift closing activities.
• Monitor inventory, minimize wastage, and coordinate stock replenishment.
• Ensure compliance with company SOPs and operational standards.
• Support the Restaurant Manager in achieving sales and operational targets.

Preferred candidate profile

• Bachelor's degree or Diploma in Hotel Management or a related field.
• 2-3 years of experience in the QSR/F&B industry, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, cash handling, inventory management, and food safety standards.

Perks and benefits

Over time allowance, Performance bonus, Referral bonus, Provident fund